1-Introduction

We respect and protect the personal privacy of all users of this handicraft website. In order to provide you with more accurate and personalized services, we will use and disclose your personal information in accordance with the provisions of this Privacy Policy. Please be sure to read and understand this Privacy Policy carefully before using this website.

2-Collection of Personal Information

We may collect personal information provided by you when using this website, including but not limited to your name, contact information, email address, position, company name, etc.

We may also collect technical information such as your device information, browser information, IP address, and your browsing and interaction information on this website through technical means.

3-Use of Personal Information

We will use your personal information to answer your questions, provide the service information you request, process your order transactions, and personalize your experience.

We may also use your personal information to analyze and improve our website services and send you notifications and promotional information about our products and services.

Your privacy is protected by law. Under data protection laws, we will only use your personal data when there is a legitimate reason. We must have one or more of the following lawful bases:

1. To perform a contract or take steps at your request before entering into a contract

2. We need to do this to comply with our legal obligations (e.g. record keeping)

3. It is in our legitimate interests or the legitimate interests of a third party

4. You have agreed that "legitimate interests" means there is a business, commercial or other reason to use your information, but it should not unfairly override your best interests.

Examples of legitimate interests under the EU General Data Protection Regulation (GDPR) include fraud prevention, direct marketing and sharing data within a corporate group.

4-Sharing of Personal Information

We will not sell, rent or otherwise share your personal information with third parties unless we have your permission or comply with applicable laws and regulations.

In some cases, we may share your information with trusted third-party service providers who may only process data on our instructions and in compliance with the GDPR. However, we require these partners to comply with strict confidentiality agreements and take necessary measures to protect your personal information.

5- Protection of Personal Information

As a data "controller" under the EU General Data Protection Regulation (GDPR), we take all measures to protect the security and confidentiality of the data, in particular to prevent it from being distorted, damaged or accessed by unauthorized third parties.

We deploy strong security systems to ensure the highest security of the collected data and detect data breaches.

When using subcontractors, we ensure that they comply with data protection laws.

Your rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of access (Article 15 GDPR): You have the right to access your personal data and obtain information about how we process it.

Right of rectification (Article 16 GDPR): You have the right to request the correction of inaccurate personal data.

Right of erasure (Article 17 GDPR): You have the right to request the deletion of your personal data under certain conditions.

Right of restriction of processing (Article 18 GDPR): You have the right to request the restriction of processing your personal data under certain conditions.

Right to data portability (Article 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to complain to a supervisory authority (Article 77 GDPR): You have the right to lodge a complaint with a supervisory authority.

Right to withdraw consent (Article 7(3) GDPR): You have the right to withdraw your consent to the processing of your personal data at any time.

Right to object to certain data processing measures (Article 21 GDPR): You have the right to object to the processing of your personal data under certain conditions.

7-Do we use "Cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with better services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Help remember and process the items in your shopping cart.

Understand and save user preferences for future visits.

Track ads.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser (such as Internet Explorer) settings. Each browser is a little different, so check your browser's help menu to learn the correct way to modify your cookies. If you disable cookies, some features will be disabled. This will not affect the user experience, make your site experience more efficient, and some of our services will not function properly. However, you will still be able to place orders.

8-Changes and Termination

We reserve the right to modify or terminate this Privacy Policy at any time. Any modification or termination will be posted on this website and will take effect upon posting. Your continued use will constitute acceptance of these changes.